Attention E-check paying customers,

There are new federal rules that require bank verification to pay with an e-check and/or use a bank account for autopayment by either logging into your bank's online account or by verifying micro-deposits.  The bank verification is being done by a third party that our payment portal company partnered with named Plaid.  This is beyond our control and we apologize for the inconvenience.  If you'd prefer, you can pay with a debit/credit card as there is no change to that process and does not require bank verification.   You can read about the new rule here: NACHA Rules

Vincennes Water Utilities